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FRIENDLY SERVICE BY PROFESSIONALS 

With over 70 years combined experience,  you know we have got you covered 

Welcome to Affinity, where excellence meets innovation in insurance solutions! Our journey began with a vision to revolutionize the insurance landscape by empowering brokers to offer their clients unparalleled coverage at competitive premiums for all their vehicle, household content, and business insurance needs.

Backed by over 70 years of combined industry experience, Affinity takes pride in its dynamic team of expertly trained, service-oriented professionals headquartered in the vibrant city of Roodepoort, Johannesburg.

With a nationwide presence, Affinity stands out for its deep understanding of both the short-term insurance broker and policyholder needs. Our commitment to excellence has been recognized through consecutive wins of the prestigious PMR Diamond, Platinum and Gold Awards in 2016, 2017, 2018 and 2023.

At Affinity, we believe in a hands-on, customer-centric approach that truly sets us apart. From offering flexible facilities to implementing best-practice commission structures, we are more than just an underwriting manager – we're your trusted partner in innovation and reliability.

As one of the fastest-growing underwriting managers in the nation, our "we care" ethos translates into service levels that exceed expectations. With a consistent underwriting profit, Affinity not only offers stability but also demonstrates a deep understanding of the insurance industry's nuances.

Join us at Affinity, where your insurance needs are not just met, but exceeded with passion and expertise. Let's embark on a journey of protection and peace of mind together.

Strategy

"Our adaptable team masters dynamic insurance changes. Count on us for expertise in navigating the evolving landscape. Your insurance needs, our priority."

Results

🌟 Trust the Legacy of Success 🌟
"Decades of dedication, yielding results. Trust our legacy for brokers and clients alike. ​Experience success with us. Partner today for unparalleled service." 

Expertise

"With over 70 years of combined executive management experience, our seasoned team brings unparalleled expertise to the table, giving us the competitive edge in the industry."

Support

"Our dedicated team, fueled by friendliness, professionalism, and extensive experience, stands ready to handle any queries you may have with promptness and care, ensuring your satisfaction."

Service Above and Beyond

At Affinity Underwriting Managers (Pty) Ltd, we understand that service is the cornerstone of fulfilling expectations. But for us, it's not just about meeting expectations – it's about exceeding them. We firmly believe that our brokers and policyholders deserve nothing less than exceptional service.

Service isn't just a buzzword for us; it's a commitment ingrained in everything we do. From the moment you engage with us, whether you're a broker seeking support or a policyholder in need of assistance, we're dedicated to going above and beyond to ensure your satisfaction.

What sets us apart is our unwavering dedication to providing service that's not only responsive and reliable but also personalized and proactive. We strive to anticipate your needs and address them before they even arise, ensuring a seamless experience that leaves you feeling valued and cared for.

Because we understand that in today's fast-paced world, service isn't just a nice-to-have – it's essential. It's the difference between a transaction and a relationship, between meeting expectations and exceeding them. And at Affinity Underwriting Managers, exceptional service isn't just our goal – it's our promise to you.

I hope this message finds you well. I am writing to express my heartfelt gratitude for the exceptional service provided by Thabang recently. In an age where promises often seem fleeting, Thabang  exemplifies TCF, integrity and reliability.   From our very first interaction, Thabang demonstrated a commitment to excellence and a genuine desire to meet and exceed expectations. What truly sets him apart is his unwavering dedication to fulfilling promises.   Please accept my sincerest appreciation for Thabang's outstanding service. He is a true asset to your organization, and his dedication does not go unnoticed. Our client wept as after delivering news about her claim that Thabang helped to overturn and demonstrating what TCF truly stands for.   Thank you once again for the excellent service provided.   Warm regards, M Masekela (Ceo Letstasi Risk Management)

Best of greetings,   I hope this email finds the right person. As a very pre-occupied, occupied, and post-occupied individual, I figured that before the year ends, in this brief window opening, I ought to pay some well deserved dues. I have received, and am still receiving, some exceptional service from 2 very pleasant ladies. Katie Griffiths has been very quick, and extra mile helpful, and Kamogelo Morontse was a very trustworthy and reliable rep. Both ladies gave very pleasant service and I truly hope that they receive the recognition they deserve.   Thank you so much for your time.   -- Sincerely T Makhado  

Excellent service from Wiliecha, thank you!!!
A Spies

Good morning   Thank you for your email and assistance regarding my unpaid debit i would like to give Katie 8/10 with her customer service/the assistance/the way she handle my query thank you so much keep up your work     
Ms L Ncobela

Good day   I hope this e-mail finds you well. I would like to compliment on the service that was rendered me today, I am satiesfied and would like you to continue doing the same even for others to come.   Thank you 
D Motshwane

Good day     I would like to send out a compliment to Allen Dix on his excellence and accuracy. Allen is always on top of things with speed and accuracy, he always  goes the extra mine in ensuring that we as the broker are taken care of and that the query we may have is resolved, he goes the extra mine and investigates and reverts back to us with any concerns we may have and this gives us peace of mind that he has looked into the matter.    Thank you Allen for always being there when we need help and ensuring that there is a smile on my face. You are a real Super Star. 
Venice B. Tshabalala

Thank you client services for the excellent turn around time on respond to my emails for the past 3 days...everything is just quick and professional too.   Thank you. 
S Thwala

I have a great service and I am so so happy, looking forward to do business with you....
R Kealemodisa

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