Welcome to Affinity, where excellence meets innovation in insurance solutions! Our journey began with a vision to revolutionize the insurance landscape by empowering brokers to offer their clients unparalleled coverage at competitive premiums for all their vehicle, household content, and business insurance needs.
Backed by over 70 years of combined industry experience, Affinity takes pride in its dynamic team of expertly trained, service-oriented professionals headquartered in the vibrant city of Roodepoort, Johannesburg.
With a nationwide presence, Affinity stands out for its deep understanding of both the short-term insurance broker and policyholder needs. Our commitment to excellence has been recognized through consecutive wins of the prestigious PMR Diamond, Platinum and Gold Awards in 2016, 2017, 2018 and 2023.
At Affinity, we believe in a hands-on, customer-centric approach that truly sets us apart. From offering flexible facilities to implementing best-practice commission structures, we are more than just an underwriting manager – we're your trusted partner in innovation and reliability.
As one of the fastest-growing underwriting managers in the nation, our "we care" ethos translates into service levels that exceed expectations. With a consistent underwriting profit, Affinity not only offers stability but also demonstrates a deep understanding of the insurance industry's nuances.
Join us at Affinity, where your insurance needs are not just met, but exceeded with passion and expertise. Let's embark on a journey of protection and peace of mind together.
I hope this message finds you well. I am writing to express my heartfelt gratitude for the exceptional service provided by Thabang recently. In an age where promises often seem fleeting, Thabang exemplifies TCF, integrity and reliability. From our very first interaction, Thabang demonstrated a commitment to excellence and a genuine desire to meet and exceed expectations. What truly sets him apart is his unwavering dedication to fulfilling promises. Please accept my sincerest appreciation for Thabang's outstanding service. He is a true asset to your organization, and his dedication does not go unnoticed. Our client wept as after delivering news about her claim that Thabang helped to overturn and demonstrating what TCF truly stands for. Thank you once again for the excellent service provided. Warm regards, M Masekela (Ceo Letstasi Risk Management)
Best of greetings, I hope this email finds the right person. As a very pre-occupied, occupied, and post-occupied individual, I figured that before the year ends, in this brief window opening, I ought to pay some well deserved dues. I have received, and am still receiving, some exceptional service from 2 very pleasant ladies. Katie Griffiths has been very quick, and extra mile helpful, and Kamogelo Morontse was a very trustworthy and reliable rep. Both ladies gave very pleasant service and I truly hope that they receive the recognition they deserve. Thank you so much for your time. -- Sincerely T Makhado
Excellent service from Wiliecha, thank you!!!
A Spies
Good morning
Thank you for your email and
assistance regarding my unpaid debit i would like to give Katie 8/10 with her
customer service/the assistance/the way she handle my query thank you so much
keep up your work
Ms L Ncobela
Good day
I hope this e-mail
finds you well. I would like to
compliment on the service that was rendered me today, I am
satiesfied and would like you to continue doing the same even for others to
come.
Thank you
D Motshwane
Good day
I would like to send out a
compliment to Allen Dix on his excellence and accuracy.
Allen is always on top of things
with speed and accuracy, he always goes the extra mine in ensuring that
we as the broker are taken care of and that the query we may have is resolved,
he goes the extra mine and investigates and reverts back to us with any
concerns we may have and this gives us peace of mind that he has looked into
the matter.
Thank you Allen for always being
there when we need help and ensuring that there is a smile on my face. You are
a real Super Star.
Venice B. Tshabalala
Thank you client services for the excellent turn around time
on respond to my emails for the past 3 days...everything is just quick and
professional too.
Thank you.
S Thwala
I have a great service and I am so so happy, looking forward
to do business with you....
R Kealemodisa